The word qualification really worried me. I have never passed anything in my life and just thought this would be something else for me to fail at. I had been told to attend by the job centre so felt that I had no choice.

I was worried about attending I thought that once I arrived at the centre I would just be told “thanks but no thanks” and that there was nothing they could help me with.I met my tutor and we discussed what I wanted to do. Together we decided on a list of courses that I would have to complete to achieve this which all sounded terrifying. I was told not to worry and that it was all
very achievable and that I would be given all the support that I needed throughout my training.

I was then given a day and time to attend each week and was introduced to the other learners at the centre who informed me that they were just as nervous at the start.When I left I thought “what have I done?” I will never do this but I was wrong.

There were times at first when I felt like giving up, but I was given encouragement and support and made to feel that "I could do this".Coming to the centre was one of the best things that I have done and has changed how I feel about myself; I used to think that I was a waste of space and that I could not achieve anything.

I  have just passed my level-2 literacy. When my tutor told me "Well done!! You have passed” I could not stop smiling. When I received my certificate I can’t explain how that felt, but it felt great.I was congratulated by my tutor and all the learner’s at the centre; they were all very pleased for me.I told everyone I met that I had passed and got a few drinks brought for me at the pub.I am now working towards gaining qualifications in IT and I now know that with all the encouragement and  support that I get I will achieve this too.